IICD is continuously trying to improve its effectiveness and development impact. Monitoring and Evaluation is important because it helps to find out what is and is not functioning in a project, thereby enabling us to learn from past experiences and make improvements.

IICD's Monitoring & Evaluation system focuses on being a learning instrument which is beneficial for all parties. Trust, openness and honesty amongst all partners involved are the guiding principles in the field of M&E.

While the tangible results through projects, networks and training programmes are promising, some key questions remain: How far have local people been empowered? Are they more aware of the possibilities of ICT? Did users gain economically? Was there any impact at the level of the organisation or the sector? To answer these questions, IICD has developed a continuous, participatory, and self-reflecting, Monitoring & Evaluation (M&E) system for its Country Programmes. Read more about the M&E methodology >>

A tailor-made Monitoring & Evaluation system provides continuous learning and evaluation of the satisfaction and impact on poverty alleviation for both partners and IICD. A local M&E partner in each focus country collects and analyses qualitative and quantitative data. The instruments used are online questionnaires and Focus Group meetings. Read more about the approach >>

The analyses of the data combined with the outcomes of the Focus Group meetings are published in learning reports. These, as well as the Smart Toolkit, can be found at results >>