To secure the quality and sustainability of our work IICD adheres to
the following six guiding principles:

Demand-responsiveness: ICT for
development (ICT4D) activities must respond to local demands and offer
opportunities for development that are workable in the local context to
increase sustainability of the solutions applied. This means we work
with partners that are demand-responsive and that have processes in
place which are both participatory and representative.

Local ownership: IICD’s programmes
fit the government policy in each country where we work. These
programmes are implemented by local organisations (activity owners).
Local partners take full ownership of their development challenge and
develop, implement and monitor their own ICT-based solutions to
increase the sustainability of the ICT4D activity. IICD’s role is that
of catalyser, broker and facilitator in the process. Our programmes are
designed to have maximum local ownership from the start. Our M&E
system allows us to check the implementation, not only to ensure
planned activities are implemented within the budget and time frame,
but also to measure our impact. Through field visits, we regularly
check the process to evaluate the level of ownership and take
corrective actions where needed and when possible.

Capacity development: People
can only make effective use of ICTs for development purposes when they
have the right skills base. That is why a large part of our work is
devoted to the capacity development of our partners and target groups.
Capacity development is not limited to the development of individual
ICT skills and competences, but also addresses the needs of the
organisations.

Learning by doing: At the heart
of IICD’s work, and a strength we are widely recognized for, is the
“learning by doing” philosophy. The actual execution and piloting of
projects is carried out by IICD’s local partners. IICD’s role is to act
at the skills transfer level. Additionally, project partners
participate in monitoring and evaluation activities whereby they review
their results and draw lessons from what they have achieved so far.
This helps local partners and IICD to learn from their experiences and
build up a solid knowledge base on how ICT is best applied. Learning by
doing is part of the capacity building process that is used in IICD’s
programmes.

Partnerships, networks and
multi-stakeholder involvement: The success of IICD’s work lies in
creative partnerships such as knowledge alliances to help overcome
challenges. Public, private and non-profit partners each have an added
value to ensure sustainable development and should be involved from the
very beginning of any programme. IICD aims to involve all stakeholders,
both locally and internationally, to find solutions to development
problems. Their combined strengths are critical to the overall
sustainability of these solutions. In particular sustainability at
country and sector levels cannot be successful without support from the
government. While IICD programmes are designed to fit government
policy, policy influencing activities will make it possible for
national governments to actively support these programmes. Financial
sustainability is also important and can only be reached through
partnerships between local and international actors/donors. Within
IICD’s programmes special attention is given to help our partners
develop competences in policy influencing, knowledge sharing and
funding acquisition for their activities. The local partners play a
major role in the multi-stakeholder process, as active member of the
network.

Gender equity: Women’s needs receive
special attention when analysing and solving development problems to
ensure that the ICT solution contributes to gender equity. Using a
gender sensitive approach is fundamental to improve the sustainability
of any programme. For this reason IICD’s programmes give great
attention to gender issues and local partners are sensitized to the
issue they if not sufficiently aware of its importance.